Privacy Policy

Last Updated: October 2025

At LTG Hertford, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Who We Are

LTG Hertford is an accountancy and tax advisory firm based in Hertfordshire, United Kingdom.
If you have any questions about this policy or how we handle your information, please contact:
Email: allan.darke@ltghertford.com

What Information We Collect

We may collect and process the following types of personal information:

Your name, address, phone number, and email address
Business and financial details relevant to our services
Tax, payroll, or accounting information you provide
Records of communications between you and LTG Hertford
Information collected automatically through our website (such as IP address and browser type)

How We Use Your Information

We use your information to:

Provide accounting, tax, and advisory services
Communicate with you regarding your account or queries
Manage our internal records and client relationships
Comply with legal, regulatory, and professional obligations
Improve our website and services

We only collect and process your information when we have a lawful basis to do so — such as to fulfil a contract, comply with a legal duty, or when you have given consent.

How We Store Your Information

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure.
We only retain personal information for as long as necessary to meet our legal, regulatory, or contractual obligations.

Sharing Your Information

We do not sell or rent your data.
We may share your information only with:

Professional advisers (e.g. auditors, legal advisers)
HMRC or other authorities where required by law
IT and software providers who support our business operations (all bound by confidentiality agreements)

Your Rights

Under data protection law, you have the right to:

Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your personal data (in certain circumstances)
Object to or restrict how your data is processed
Withdraw consent (where consent was the basis for processing)

If you wish to exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

Cookies and Website Tracking

Our website may use cookies to improve user experience and monitor traffic. Cookies are small text files stored on your device.
You can adjust your browser settings to block or delete cookies at any time, though some features of the site may not function properly as a result.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on our website with the updated revision date.